Return & Refund

Return and Refund Policy: Your Satisfaction, Our Guarantee

At Exquisite Wrist, we want you to be delighted with your luxury timepiece. If, for any reason, you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy.

Returns:

• You have [number of days] days from the date of purchase to initiate a return.
• The item must be in its original condition, unworn, and with all accompanying documents and packaging.

Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment.

Exemptions:

• Customized or engraved items are non-returnable.
• Returns beyond the specified time frame may be subject to restocking fees.

How to Initiate a Return:

1. Contact our Customer Service at [contact email/phone] to request a Return Authorization (RA) number.
2. Package the item securely, including all original packaging and documentation.
3. Clearly mark the RA number on the outside of the package.
4. Ship the item to the address provided by Customer Service.

Our Commitment: Exquisite Wrist is committed to ensuring your satisfaction. Our return and refund policy is designed to make your experience as smooth as possible, providing you with peace of mind as you explore the world of luxury watches.

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Note: Please refer to our detailed return policy for specific terms and conditions. Return shipping costs may apply. We recommend insuring the shipment for your protection.